Frequently Asked Questions About Your Data
Your account is marked inactive but your data is retained for legal compliance for three years. You can request immediate deletion, depends on local law. Contact support with your account email and we will process your request within five business days.
Yes. Log in to bravototo, go to Account > Privacy Settings, then select Download My Data. We compile your profile, login history, wallet records and all stored information into a file, usually ready within 24 hours.
Your DANA, OVO, GoPay and QRIS credentials are never stored on our servers. We use encrypted payment gateways to route your transaction directly to the bank. You authenticate with your bank, not with us.
Only our fraud-detection team and compliance staff access your account data, and only when needed to verify withdrawals or investigate disputes. No marketing or third-party staff see your personal information without explicit authorisation.
No. We do not sell, rent or trade your personal data to marketers, affiliates or other platforms. Your email and phone are used only to contact you about your account, support and security alerts.
Change your password immediately, then contact our live chat or email support. Include your account email and describe what you noticed. Our team will review your login history, freeze suspicious activity and help you recover access.
Cookies store your session, remember your lobby preferences and track page activity. You can disable non-essential cookies in your browser settings. Essential cookies for security and login cannot be turned off, but the rest are optional.
